Colarelli-Meyer Research Finding
In the summer of 2007 we engaged the research firm of Colarelli-Meyer & Associates to conduct an independent survey of the job we do. Here is a brief sample of verbatim comments from our past clients.

• You have a great company, deliver quality work on time and are a pleasure to deal with. Keep it up!

• We love our home. We are so appreciative of the heart and time that went into building it. Thank you.
  

• There is not a day that goes by that my husband and I don’t say, “I love this house.” We are very happy.

• Our entire experience has been nothing short of wonderful. We have not one complaint from start to finish.

• The entire process was handled with respect and professionalism.
  Now that the house is finished, the Terbrocks are still trying to please us with timely efforts in taking care of the little things that needed attention.

• Contrary to what many people told us (that it would be a nightmare) it was a great experience.

• All the workers were professional yet pleasant. The quality of work was exceptional. Every detail was taken care of as if it were their own.
  

Small Business of the Year
The Terbrocks were recognized with the 2002 Mississippi Valley Family Business of the Year Award, by the School of Business of Southern Illinois University.

The awards are given to “. . . multigenerational family businesses who continually strive to make contributions to their industries and their communities.”

Winners of the awards are selected by a panel of judges—experts in financial services, organizational management, and law, along with principals of family businesses. The nominees were judged on,

Proven business success
Positive family-business linkage
Multi-generation family business involvement
Contributions to industry and community

The actual award reads,

F.H. Terbrock & Sons, Inc., (Now Terbrock Luxury Homebuilders) St. Charles, Mo.—With six children to support, Frederick Henry Terbrock, encouraged by his wife, Clara, launched Fred H. Terbrock & Sons in 1957. With his sons, Alvin and Virgil, and three other employees, the business provided union-based carpentry for other builders with a goal of providing high quality service. Fred unexpectedly died at the age of 56 in 1967, leaving his sons to carry on the business. The two purchased it over the next several years, with Alvin doing the majority of the paperwork while Virgil took the lead as foreman of the men in the field. The company incorporated as F.H. Terbrock & Sons Inc., in 1967, and continued growing. By the 1980s, the company had grown to 112 carpenters, and Virgil’s sons, Greg and Ken, joined Alvin’s son Steve in the family business as carpenters. The company passed from the second generation to the third in 1997 with the purchase of the company by Greg, Ken, and Steve. They had an enormous amount of hands-on experience in the construction industry and through their determination and deep mutual respect for each other have worked to triple the revenues of F.H. Terbrock since assuming the company.